Refund Policy

Thanks for shopping at muntaitai.
If you are not entirely satisfied with your purchase, we're here to help.

Refund Policy

Muntaitai's take pride in offering high-quality products crafted with care. Your satisfaction is important to us, and we strive to ensure a positive experience with every purchase.

Non-Refundable Products

Due to the nature of our products, we regret to inform you that all sales are final, and we do not accept returns or provide refunds for any purchases. This policy ensures that the products you receive are fresh, safe, and uncompromised.

Damaged or Defective Items

If your order arrives damaged or defective, we’re here to assist:

1. Contact Us Within 2 Days: Notify us at muntaitai@gmail.com / 0129221290 within three days of receiving your order.
2. Provide Proof: Include your order number, a description of the issue, and clear photos of the damaged or defective items.
3. Resolution: Once verified, we will replace the item(s) or provide an alternative resolution.

Contact Us

For questions or concerns, please don’t hesitate to reach out to our customer service team at 012 922 1290

Thank you for your understanding and support! Have a good day!